真人平台

陕西省市场监督管理局消费维权监测

  fabushijian: 2019-10-10 14:14:05  

2020niansanjidu,12315tousujubaozhihuizhongxinshouliquanshengxiaofeizhetousu27115jian,yewuzixun113163jian,weifajubao2797jian,gongji143075jian(hanshengxiaoxieshuju),yu2019niantongqixiangbishangshengle12.6%。yibanfu136900jian,banfulv95.7%,weixiaofeizhewanhuijingjisunshi1315.4wanyuan。tongguoqq、weixin、weibofabuxiaofeitishi、shichangjianguandongtai、xinwenzixun160pian。

 

 

 

 

 

 

 

 

 

 

 

真人平台tu1 2019nian、2020niansanjidushouliqingkuangduibitu

quanguo12315hulianwangpingtai(shanxi)shoulixiaofeizhetousu14752jian,weifajubao12816jian,gongji27568jian。zhuyaofanyingdewentijizhongzai: shipinlei、xiaoshoufuwulei、wenhuayuletiyufuwulei、jiaoyupeixunlei、canyinfuwulei。

一、消费者投诉重点情况分析

sanjidu,quanshenggongshoulixiaofeizhetousu27115jian,yu2019niantongqixiangbishangshengle52.7%。qizhongshangpinleitousu10130jian,yu2019niantongqixiangbishangshengle19.9%,fuwuleitousu16985jian,yu2019niantongqixiangbishangshengle82.5%。

 

 

 

 

 

 

 

 

 

 

 

 

 

真人平台tu2 2020niansanjiduquanshengtousuliangzhanbitu

sanjidu,quanshengtousuliangweijuqianwuweidefenbieshi: xiaoshoufuwulei、jiaotonggongjulei、shipinlei、canyinfuwulei、fuzhuangxiemaolei。qizhong,xiaoshoufuwuleitousudezhuyaowentijizhongzai: yishibanlideyufuka,yinshangjiaguanmendengyuanyinyaoqiutuika;ershigoumaidejiayouquanwufazhengchangshiyong;sanshishangjiaxuanchuandeyouhuihuodongyushijibufu。jiaotonggongjuleitousudezhuyaowentijizhongzai: yishishangjiabutigongqichehegezheng;ershigoumaideqiche,biansuxiang、fadongjidengbujianchuxianguzhang,shangjiabuchuli;sanshishangjiajiangyouweixiuhenjideershouche、shiguchedangzuoxinchexiaoshou。shipinleitousudezhuyaowentijizhongzai: yishigoumaideshipinyouyiwu、yiwei;ershigoumaideshipinyibianzhi、guoqi;sanshigoumaideshipinshiyonghouchuxianshentibushi。canyinfuwuleitousudezhuyaowentijizhongzai: yishicanpinshoufeixiangmubuqiquan;ershibanlidechongzhikayinshangjiaguanmenwufatuika;sanshishangjiaxianzhizuidixiaofeihuojujuexiaofeizhezidaijiushui。fuzhuangxiemaoleitousudezhuyaowentijizhongzai: yishigoumaidefuzhuangchuxiankaixian、qiqiudengzhiliangwenti,goumaidexiechuxiankaijiao、kailiedengzhiliangwenti;ershigoumaidepinpaifuzhuang、xiebushizhengpin;sanshishangjiaxuanchuandeyouhuihuodongyushijibufu。

二、消费者咨询重点情况分析

真人平台sanjidu,quanshengshoulixiaofeizhezixun113163jian,yu2019niantongqixiangbishangshengle5.3%。yangshi3·15wanhuipuguangdewenti,yinqileguangdarenminqunzhongdemiqieguanzhu,gejishichangjianguanbumenjuyifansan,shenrupaicha,chedichaqingweifashishi,yifayiguichuzhibingjinkuaijiean,jijihuiyingshehuiguanqie,bingjiadaxiaofeiweiquanfalvzhishixuanchuanlidu,qudelelianghaochengxiao,xingchenglejiaodashehuiyingxiangli,guangdarenminqunzhongdexiaofeiweiquanyishiyousuotisheng。

三、消费者举报重点情况分析

sanjidu,quanshengshouliqunzhongjubao2797jian,yu2019niantongqixiangbishangshengle47.1%。jubaodezhuyaowentijizhongzai: yishishangjiawuzhaojingyinghuoweizaizhucedibangong;ershishangjiaweian《wujiafa》xiangguanguidingjinxingmingmabiaojiahuozhebiaojiayushoujiabufu;sanshishangjiashoumaijiamaoshangpindeng。




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